We look forward to answering your questions, one of three ways.
1) Review our frequently asked questions
2) Send a support contact request
3) Call us at 855.250.2400 M-F 9am-5pm PST
FREQUENTLY ASKED QUESTIONS
How do I get replacement filters and UVC lights?
Please email us at firstname.lastname@example.org or call us and let us know what you need. We can place an order immediately and ship the new consumables directly to you.
What speed should I run the KleanseAIR air purifier?
At full speed the unit filters over 16,000 cubic feet of air an hour. If your space is 1,000 sqft and eight foot high, our unit is rated to turn air 2.7 times an hour at high speed. If you space is smaller you can run the unit at 50-75% speed. We always believe in turning as much air as possible.
How should I run the unit at night when workers/customers are away.
We suggest running the unit at 100% speed when spaces are not occupied. The unit is made to run continiously and fan is rated to last 80,000 hours.
Where should I place the unit to be most effective?
This varies quite a bit depending on shape of your space and any furniture, etc. that is in the space. We most often suggest placing the unit in a corner where you don't normally get a sizeable amount of air circulation. Remember, besides filtration, the KleanseAIR is great for moving air around the room and keeping it filtered.
How do I buy a GallatinAIR product?
You can purchase our products from one of our Authorized Resellers across the United States. Call us at 855.250.2400 and we can provide you with your local resellers contact information.